You have invested in a systems discovery and received a detailed report with process maps and recommendations. The hard work is done, surely? Not quite. The discovery phase identifies what to fix, but the implementation phase is where you actually fix it, and this is precisely where many projects come unstuck. We have seen businesses spend tens of thousands on new software only to abandon it within six months. Learn why finance system implementations fail and the critical success factors that ensure adoption: data migration, configuration, staff training, and post-go-live support.
Your finance director mentions the system needs upgrading. The software provider sends a quote. Six months and £20k+ later, the system is live, but reports still take three days to compile, half the team refuses to use it, and you’re paying for features nobody understands. This scenario is more common than you think. The problem isn’t the software; it’s skipping the discovery phase. Learn what questions to ask before implementation and how proper discovery workshops prevent costly mistakes.
