Operational indicators
Financial indicators show something that has already happened. Operational indicators tend to be non-financial. They are a signpost for what will happen. The main indicators used vary from industry to industry. But could be your customer satisfaction or retention rate, the number of support tickets closed or deliveries on time, or your employee time utilisation rate.
We will take your operational indicators and help to standardise and automate their calculation if necessary. Then bring them into your periodic dashboard so that you can see financial and non-financial metrics all in one place.
Key points
- Non-financial indicators of what will happen
- Standardised calculation
- View side by side with financial metrics
Related services
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We're excited to start working with your business. Just get in touch, and we can talk through what you need.